WhatsHelp is a customer communication platform to exchange messages or send targeted notices to your customers using popular messaging apps.
Make yourself available to your customers, with little to no effort needed on their part. Allow your customers to place orders and ask questions directly through Messenger in real-time, personally and privately.
Exchange both text messages and photos. Use custom layouts designed for order confirmation, shipping updates and more.
Create simple commands like '/balance' or '/orderid' and you can send automatic messages with helpful information directly to your customers.
Reach out to your customers, wherever they are. Relevant push notifications display order status updates, details of technical issues and more right to their home or lock screens.
Manual or Automatic Sending
Send personal or group notifications or messages to your customers either manually, or using API for automated sending.
Keep the conversations going even if visitors leave your website. The WhatsHelp widget takes the website visitor directly to the messaging app and allows them to initiate a conversation with you.
Start messaging your customers today!Get Started For Free
Everything you need to acquire and retain customers via Messenger.
Grab visitors' attention and chat in real-time with website visitors using Messenger.
Respond to common questions with canned, yet personalized replies.
See a customer's Facebook profile, conversation history, and more.
Send news, content updates, valuable notifications or anything else, that your users subscribed to.
Create groups of teammates and assign chats to the team best equipped to respond.
Create rules to automatically assign conversations to the right team or teammate.
Create a bot in 1 minute without coding for obtaining orders or filling out forms.
Trigger messages based on time and rules. Retain your customers by sending offers.
Connect WhatsHelp with other products that your business uses.
* coming soon
WhatsHelp platform is free during the beta test. The widget is free forever.
$0 - up to 1 000 MAU
$99 - up to 3 000 MAU
$299 - up to 10 000 MAU
$899 - up to 30 000 MAU
Messages and agents are without any limits.
MAU = amount of customers with whom you've had contact per month.
Better experience for your customers, fewer headaches for your team.